Contact Us

We appreciate you visiting Betpanda, an independent source for reviews and insights into online gambling. We want to hear from our readers, partners, and anyone with feedback or inquiries about our content. If you have a question about a specific review, a suggestion for a new brand to evaluate, or a general comment about our website, please reach out. Your input helps us maintain Betpanda's quality and accuracy.

For the most efficient response, categorize your query using the sections below. This helps us direct your message to the right team member and provide a timely, relevant answer.

Betpanda is an independent affiliate and review website. We are not an online casino, sportsbook, or any gambling operator. We do not host games, process payments, or manage player accounts. Our function is to research, evaluate, and provide unbiased reviews of online gambling brands to help you make informed decisions. We act as a guide, offering insights into bonuses, game selections, payment methods, customer service quality, and overall user experience at different operators.

We do not hold player funds, process deposits or withdrawals, or have access to individual player accounts. Our role is informational and advisory. When you interact with a gambling brand through a link on Betpanda, you engage directly with that operator, not with us.

As an independent review platform, we assist with inquiries related to our content and operations. We can help with:

• Feedback on our reviews: Comments, corrections, or inaccuracies in our reviews.
• Suggestions for new content: Recommendations for online casinos, sportsbooks, or games you want us to review.
• Partnership and advertising inquiries: Potential collaborations or advertising opportunities on Betpanda.
• General website feedback: Suggestions for improving Betpanda's usability or features.
• Technical issues with our website: Broken links or other technical problems while browsing Betpanda.

Betpanda is not a gambling operator. We cannot assist with many types of inquiries. Please read this section to avoid delays:

• We cannot provide customer support for any online casino or sportsbook.
• We cannot access, modify, or provide information about your player account with any gambling operator.
• We cannot process deposits, withdrawals, or manage financial transactions related to your gambling activities.
• We cannot assist with account verification (KYC) processes for any operator.
• We cannot resolve disputes between you and an online casino or sportsbook regarding gameplay, bonuses, or payouts.
• We cannot offer legal advice regarding online gambling in your jurisdiction.

For any of the above issues, contact the customer support team of the specific online casino or sportsbook you are playing with directly. They have access to your account and can provide assistance.

If you have problems with your player account, such as login difficulties, verification issues (KYC), questions about deposits or withdrawals, bonus terms, or specific game outcomes, contact the customer support of the online casino or sportsbook directly. Betpanda does not have access to your personal information or transaction history with any operator. We cannot intervene in these matters. Most reputable online gambling sites offer multiple contact methods, including live chat, email, and sometimes phone support, which are effective channels for resolving such issues.

For all legal inquiries pertaining to Betpanda, including contractual matters, regulatory compliance, or other legal concerns related to our independent review website, use the dedicated email address below. Make sure your communication is clear, concise, and includes all relevant details. We take legal matters seriously and will respond promptly. This channel is exclusively for legal communications, not for general customer support or player account issues.

Email: [email protected]

Betpanda respects the intellectual property rights of others. If you believe content on our website infringes upon your copyrighted work, or if you have a Digital Millennium Copyright Act (DMCA) takedown request, notify us immediately. Your notice must include the following information:

• A description of the copyrighted work that you claim has been infringed.
• The URL or specific location on Betpanda where the allegedly infringing material is located.
• Your contact information, including your name, address, telephone number, and email address.
• A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Please send all DMCA and copyright-related correspondence to:

Email: [email protected]

While Betpanda is not an operator, we promote responsible gambling. We understand that gambling can become a problem for some. If you or someone you know struggles with gambling addiction, seek help immediately. Numerous organizations provide support and resources. We encourage you to reach out to professional help services such as:

• Gamblers Anonymous
• National Council on Problem Gambling
• GamCare (for UK residents)
• Gambling Therapy

These organizations offer confidential support, advice, and practical tools to help individuals manage and overcome gambling problems. Responsible gambling means enjoying the activity within safe limits, and help is always available if those limits are crossed.

We aim to respond to all legitimate inquiries directed to Betpanda within 2-3 business days. Complex issues or those requiring internal investigation may take longer. We appreciate your patience and cooperation. To help us provide a swift response, ensure your email is clear, concise, and includes all necessary details relevant to your query. Sending multiple emails for the same issue will not expedite the process and may cause further delays. We do not offer live chat or phone support for our independent review website.